3-Troubleshooting

MimioTeach Troubleshooting

This section provides information about troubleshooting common technical problems with the MimioTeach.

**MimioTeach bar will not power on.** Replace the batteries in the device or use the optional USB power cable along with the USB A/C adapter.

**Computer does not respond to interactive stylus.** Press the tip of the stylus firmly on the board surface. You should hear a buzzing sound when the pen is used properly. Be sure that the MimioHub wireless receiver is inserted into a USB port on the computer. Unplug the MimioHub wireless receiver and plug it back into the computer. Make sure that the MimioTeach bar is powered on. Make sure stylus battery is charged. If light on stylus is amber, place the stylus into the charging dock on the MimioTeach bar. If the device still isn't working, reboot the computer and try to connect again.

**Stylus and projected image aren't synchronized.** Recalibrate the board by pushing the calibration button on the MimioTeach bar. Make sure the stylus battery is charged.

**MimioTeach Bar Lights** Off - Bar is powered off. Check batteries or USB power cable. Push button to turn on. Green - Bar is powered on and connected to MimioHub wireless receiver. Mimio software is running on the computer. Amber - Bar is on, but not connected to MimioHub wireless receiver. Check to make sure USB wireless receiver is inserted into the computer. Flashing Green - Bar is on and connected to MimioHub wireless receiver, but Mimio software is not running. Launch MimioStudio software on the computer.